I'm assuming that customer service skills is not a requirement to be an employee at this location
Worst customer service person I ever dealt with
As an immigrant with family overseas, I spend a lot of time at the Riverside Post Office and the service is always professional and friendly. But yesterday, they went above and beyond! My husband was sending 2 items overnight, so he had to make out 2 address labels and keep them with the correct envelope... in the end, he forgot his sheet with the addresses and other information in the post office. Today it arrived at our house! The post office clerk remembered who the sheet belonged to, got our address off the overnight envelopes, put it on an envelope, put the sheet inside, and gave it to the mail carrier to put in our mailbox! Too bad there are no more than five stars to give away!
I have had a package "out for delivery" since November 29, 2017. I have called this branch three times and get the same answer...they will check with the carrier to my home and call me by the end of the day. It is now December 20...no package and no phone call.
Parking lot is really small and people with out handicapped placard always park in the only handicap spot and it's so rude and just plain ignorant.
Always a good experience inside!! The man who always waits on me is exceptional and patient and friendly. I love having it so close.
United States Postal Service is a US Post Office based in East Providence, Massachusetts. United States Postal Service is located at 378 Willett Ave, Riverside, RI 02915, USA.
Please contact with United States Postal Service using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find United States Postal Service opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.