Great service. Very clean. The owner is extremely attentive to all details and shows concern for customer satisfaction. Highly recommend.
Nail techs do good nails, but service is VERY poor.. especially when there is no owners in the building...
Great salon, very welcoming, clean and kind. I've been going for about a year and Judy does a great job with my nails. Once had a problem, saw a different Nail Tech. and wasn't happy (im a creature of habit) but I went in a few days later and they totally fixed it without question. I highly recommend this salon. You won't be sorry.
I have been going to get my nails done for over a year at Bonsai and before that Creative Nails, which they used to own. When they owned Creative Nails, it got to the point where they were so busy that it became frustrating to go there. I started making appointments at Bonsai and that helped with not having to wait a long time. I had my nails done on Tuesday and it is now Friday of the same week and three of my nails have the acrylic chipped. I called to make an appointment today to get them fixed and was told they don't do appointments for fixes.............REALLY so if I get there and there are 3 people in line, I have to wait for them to fix what they did not do right in the first place? ALL DONE!! Completely frustrating. There is a lot of competition out there and they have lost a loyal customer for good.
Good prices and wonderful service
Bonsai Nail Bar is a US Hair Care Studio based in East Providence, Massachusetts. Bonsai Nail Bar is located at 71 Highland Ave, East Providence, RI 02914, USA.
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