Went there yesterday, asked for just the full service car wash, nothing more, immediately was asked if I wanted to have more done, with all the noise from the vacuums sounded like he said $16, I agreed then went to the counter to pay was charged $59.99, clearly this was not the one I thought I just heard. The manager did run out and tell the guys about to clean it to do just the full service so it was corrected, but then when the car came through at the end, they told me all set and water was still dripping of all panels still, I asked the guy to wipe it since he was holding a towel, he did one panel and started walking away. I pointed out both drivers and passenger doors had water on it and he said that's from the mirrors still holding water and walked away. No kidding! Really dude! wipe it off then! Why do I have to point that out. That's what I just paid for, no other car wash I've been through tossed me that attitude and left the car that wet for a full service. Also, why the tip container at the beginning where you get out of your car and order your car wash, yes they are vacuuming and getting it ready but makes you feel if you don't tip there, you'll get a crappy job done. I always tip at the end, not when they first start. I didn't tip at the beginning so maybe that's why they did a crappy job? I heard from some others to avoid this place but I was in a rush so decided to give it a shot, first time and last, Look elsewhere for better customer service and quality of the cleaning.
Would give zero stars if I could. Just so everyone knows what kind if business they're dealing with... My wife brought her brand new car, that we got off the lot, here last March, after she left she noticed a huge scratch on the hood. There's no way it was there earlier, she would have seen it. She went back and the manager explained it couldn't have been them. I called and spoke to him later that day, and he denied anything again. So this huge scratch just appeared magically? We spent a lot of money on this car and only had it for 2 weeks at this point. When I tried to call again a few days later, no answer. Tried again few minutes later, nothing. I asked a Co-worker to call, and they answered right away. I called again after blocking my number, and they picked up right away. So they have caller ID and we're told to not take my calls. Does this sound like a honest and innocent business that you would want to contribute to? Put yourself in my shoes, what would you think? I know now, 100% that they put that scratch on the car, but I can't prove it. I only hope others will read this and learn from this.
Great place for a car wash, always friendly staff and do a great job on the car. Better to go when it's not too busy so you get better service
Good value.
Excess WD40 on ground in car pickup area was dangerously slippery
Great service if you spend a little extra and get the express detail
East Providence Car Wash is a US Car Wash based in East Providence, Massachusetts. East Providence Car Wash is located at 2209 Pawtucket Ave, East Providence, RI 02914, USA.
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